We
intend to do things right the first time! If, however, you are
not satisfied, let us know and give us the chance to make it right.
Our policy includes a 21 day satisfaction guarantee on all products,
excluding shipping with a 20% Return / Cancellation Fee. As
these are customized products, refunds cannot be issued for items you
have previously confirmed or approved (for example, Ring Head Size,
Coat of Arms, Proof, etc.).
On occasion, some items are
out of stock. Should an item you order be out of stock we will
attempt to notify you as soon as possible and void your charge or
issue you a full refund.
Customers are free to use
the best promotion currently available however we are unable to
combine (stack) offers.
For International Customers: Customs and Duty to International
customers are the sole and complete responsibility of the recipient.
Customer agrees and gives approval to charge any Customs and Duties
not paid by the customer as required to the original credit card
used to place the order.